Whitefit

How to make your order?

Any doubts to make your purchase online?

Here, you will find all the steps to make your online purchase.

The first step to your online purchase is to register so that we have your information to proceed with the shipment of your order.

To start your shopping experience, you can see all the products sorted out according to gender, type of garment or sets. If you are looking for a specific item, we recommend using the advanced search tools on the left side of the page in the products section. Click on the product you want to buy, select your size and click add to cart.

If you are not sure about your size, do not worry, we can help you in what is my size?

If you want to make another purchase, simply click on continue shopping.

When you have completed your order, proceed to payment safely and easily.

You will then receive an email with your order.

Instant return or Exchange

If you are not satisfied with your order you can cancel it or change within a margin of 60 minutes since it is the time it takes to process your order.

Once the product has been shipped, the product cannot be canceled.

Payment methods

You can pay your order by using:

  • A Credit or debit card: The order is processed as soon as the payment is authorized by your bank. Visa or MasterCard are accepted.
  • PayPal: You can also use the PayPal platform as a payment method. PayPal saves your bank account details with a confidential code created for your PayPal account. 
  • By bank transfer: You must make a transfer from your bank account to ours. It will be provided to you by e-mail.
  • We also have our Gift Cards. Click here to discover

When is the payment charged?

The money is frozen in your account instantly, then transferred once the order is shipped.

What currency is used for the payment?

The Company is European therefore the payments are done in Euros.

Can I get help with my order?

Of course! Contact us and we will help you instantly.

International Shopping:

Make sure your country appears in the list of places where we currently sell the product. We try to add countries every day to reach all our customers.

List of countries

The Value Added Tax - VAT - will depend on the country where the product is sent. When you receive the product, you must pay the tax directly to the carrier.

This procedure is performed on the basis of legal competitiveness with all companies.

Order status

You can verify the status of your order by entering the Profile that you created.

If you have any doubts, contact us via email at contact@whitefit.net, call us at +376601849, or keep a Live Chat.





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